4.16 out of 5
"Very impressed!"
Aug 01, 2011 hotelsnob, AustraliaGreeting was great, receptionist saw our car outside and motioned she would be out to help with baggage. Check-in was quick, professional and done with a smile, not just tap tap ta
Reviewed by hotelsnob from Australia on 01 Aug 2011, 31 - 40 years, stayed Aug 2011
Very impressed! Greeting was great, receptionist saw our car outside and motioned she would be out to help with baggage. Check-in was quick, professional and done with a smile, not just tap tap tap on the keyboard and no interaction. Room was contemporary, nice work space, big bathroom and comfy beds. All looked modern, new and clean. Ordered room service and I really liked the menu with all the healthy choice options and the food was delicious, had the lamb salad. I requested a glass of water with it, but that didn't come, which isn't a big deal, but just mentioning it. Also saw they had a pillow menu, so rang up to get one, which also never arrived. Booked to have an in-room massage, which was amazing. Didn't have breakfast, but colleagues I was travelling with did and they said it was really good quality and service. All in all, a great property, excellent location and I think the GM of that property is doing a great job at training his/her staff to know the value of delighting their guests. Ratings
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"Informative review"
Mar 09, 2010 Danielle, AustraliaI have stayed at Novotel a few times now with generally positive experiences each time. I must admit however this time I was very disappointed in the quality of the food . My room
Reviewed by Danielle from Australia on 09 Mar 2010, 31 - 40 years, stayed Mar 2010
Informative review I have stayed at Novotel a few times now with generally positive experiences each time. I must admit however this time I was very disappointed in the quality of the food . My room service meal was cold, the drink I ordered was not what I got. The breakfast was however good. It would be alot better if however the breakfast could be served at 0600hrs instead of 0630hrs. I observed quite a few business guest waiting around for breakfast to open Ratings
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"I recommend the Novotel"
Aug 25, 2009 Tamara, AustraliaMy husband and I stayed at the Novotel in Brisbane last week. We found the room spacious and comfortable with a king sized bed and pillows of your preference! I especially enjoyed
Reviewed by Tamara from Australia on 25 Aug 2009, 41 - 50 years, stayed Aug 2009
I recommend the Novotel My husband and I stayed at the Novotel in Brisbane last week. We found the room spacious and comfortable with a king sized bed and pillows of your preference! I especially enjoyed having a bath in the bathroom. It was an easy walk to the Queen St mall and to the ferry. It was a relaxing stay. Ratings
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"Not good for children"
Aug 18, 2009 leia, Australiathis stay was not a pleasant one, the rooms are small and the staff not helpful. we tool along our two year old with our own cot only to realise once we have checked in the rooms
Reviewed by leia from Australia on 18 Aug 2009, 26 - 30 years, stayed Aug 2009
Not good for children this stay was not a pleasant one, the rooms are small and the staff not helpful. we tool along our two year old with our own cot only to realise once we have checked in the rooms are small with no where to put a cot except for right next to the window. when realising this we asked the reception if we could upgrade the room she told us that all the rooms were exactly the same size and that the only other rooms are the executive suite at a huge extra cost. everything in the hotel was an extra cost, not the best stay. Ratings
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"*Novotel Brisbane"
Aug 10, 2009 lee, Australia
Reviewed by lee from Australia on 10 Aug 2009, 41 - 50 years, stayed Aug 2009
*Novotel Brisbane
Ratings
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Showing Reviews 1 to 5 Total Reviews: 44 This guest review is the opinion of a Need It Now site visitor and not of Need It Now or Australian Online Travel Pty Ltd |
