Cairns New Chalon Reviews

Best Western Cairns

First off let me say that the pool was great and the slide was alot of fun also there was a sauna that wasn't mentioned on the site. As for customer service they were some what helpful when we were booking in, and told us to that there was a family staying next to us hinting us to stay quiet. Now we are all very clean guys and girls we might have a metal look about us but it was a very rude assumption that we would be pumping loud music and keeping everyone up all night. She gave us the key and we found our room, the key didn't work so we tried it in another door (because the key number was 9 and it could have been a 6). After failing at that attempt we went back to head office, the lady was smoking a cigarette when we found her. She looked down her nose and came to the door with us and said we had to pull it towards us hard while unlocking it. Ok so we finally got into the room, it was a little bit bigger then a matchbox, the shower floor was mouldy enough for us to wear thongs in

Ratings

Room
Customer Service
Cleanliness
Facilities
Location
Overall

Traveller Tips

Property Most Suited To

Families with Young Children

Reviewer Traveller Type

Group

Reviewer Type of Travel

Special Event